Shipping Policy

At Sports Planet, we deliver sporting goods across India. Below is everything you need to know about our shipping zones, charges, and delivery timelines.

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Delivery Zones

We ship to all major cities and towns across India, divided into three zones:

Zone	Coverage
Zone A	Metro cities – Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad
Zone B	Tier-2 cities and state capitals not listed in Zone A
Zone C	Remaining towns, semi-urban, and rural areas across India

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Shipping Charges

Zone	Standard Shipping	Cash on Delivery (COD)
Zone A	Starting ₹60	Starting ₹110
Zone B	Starting ₹65	Starting ₹115
Zone C	Starting ₹70	Starting ₹120

Actual shipping charges may vary based on order weight and dimensions.

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Estimated Delivery Times

Zone	Estimated Delivery
Zone A	2–4 business days
Zone B	4–6 business days
Zone C	6–9 business days

Delivery timelines are estimates and may vary during peak seasons, public holidays, or due to unforeseen circumstances.

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Cash on Delivery (COD)

• COD is available across all three delivery zones.
• A COD handling fee is applicable and will be shown at checkout.
• COD orders may take 1–2 additional business days to process.
• COD is not available for orders above ₹5,000.

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Order Processing

• Orders are processed within 1–2 business days of placement (Monday–Saturday, excluding public holidays).
• You will receive a shipping confirmation email with a tracking link once your order is dispatched.
• Orders placed after 2:00 PM IST may be processed the next business day.

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Tracking Your Order

Once your order is shipped, you'll receive an SMS and/or email with your tracking details. You can use the tracking number on our logistics partner's website to monitor your delivery.

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Shipping Delays

While we strive to meet all delivery timelines, delays may occasionally occur due to:

• High order volumes during sale events
• Weather disruptions or natural calamities
• Remote delivery locations
• Public holidays

In case of significant delays, our support team will reach out to you proactively.

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Contact Us

For any shipping-related queries, please reach out to us:

• Email: buysportsplanet@gmail.com
• Location: Panvel, Navi Mumbai, Maharashtra